Laundry Masbana: Next-Gen Laundry Booking Platform

Industry

E-Commerce/Laundry

Services Provided

Project Overview

Laundry Masbana is a smart digital laundry platform designed to modernise laundry services. They aim to create a seamless laundry process for their customers. They can easily select garment care options and schedule pickups or deliveries with secure online payment options. Digisoft Solution developed the Laundry Masbana platform using WooCommerce and Elementor.

They need a digital platform to enhance accuracy and convenience, with a user-friendly interface and advanced, seamless order management. The aim is to reduce manual effort for the admin and customers. Customers will get customised pickup or delivery scheduling, service selection, and payment options.

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The Concept

We all know that most laundry services often rely on various manual factors, including handwritten lists, notes, calls, and numerous other details. Laundry Masbana seeks to digitalise the laundry process to allow customers to browse multiple service categories from a single platform.

Their customers can easily select tailored treatment choices for garments, choose delivery or pickup dates or times, and complete their payment securely online. They can also manage and track their orders from their website. It quickly optimises business operations, creates trust among customers, and provides flexibility for the laundry services.

About the Client

Our client had been running their laundry business in Marrakech for many years. Now, in the digital era, they want to shift traditional laundry operations to a digital platform to deliver the best services in their area. They reached Digisoft Solution to create a website in a modern way to reduce manual data entry and provide tailored options for booking or payments. They want to showcase their services effectively to engage more customers and improve the regular workflow. Our client also discussed giving the various options for fabric care, hangers, folding, ironing, and others.

Core Features & Functionalities

We created the Laundry Masbana website according to their vision to give convenience and clarity to their customers. Here, you can check out the primary features of this website.

Tailored Elementor-Based Interface

Our experts built a customized interface based on Elementor, which provides modern, mobile-responsive, and clean layouts. It also gives flexibility in designing the website, optimised user interactions, and shorter loading times. This also helps in easy navigation of pages in service, option categories, and placement of CTAs. Users will get an intuitive UI for smooth browsing and the laundry process.

Smart WooCommerce Ordering System

Our experts created every laundry service as its WooCommerce products. It has become easy for customers to choose their garment type and also check the updated prices for different services such as hangers, fabric, ironing, and others, quickly. We add different personalization options that help customers complete their checkout process easily. Here, we also created different product labels and thumbnails to enhance customer information.

Properly Defined Service Categories

We divided services into four different categories to make it simple for users to browse and select the services. The four major categories are business, economy, housekeeping, and chemical cleaning. It becomes easy for the customers to choose to accord their preferences.

Product Variations With Personalisation

It is imperative to showcase the product categories with tailored options to make it easy for the customers. Our experts add various customized options such as ironed or not ironed, quantity, pricing, fabric type selection, instructions, and many other details. Users can quickly check their orders and a summary that helps them with accuracy and clarity.

Custom-Coded Function Section

We used custom PHP and jQuery-based coding to make various function sections because WooCommerce has its limits. With this, we created conditional display logic, automatic price calculation, page templates based on specific categories, time slots, and other details. This makes a smart booking system in the Laundry Masbana.

Mandatory Login

This platform comes with a compulsory login or registration feature to provide data security and ensure a smooth order process. With this, they will get order history, saved addresses, real-time tracking, and updates via SMS or email. It helps to gain repeat bookings and boost user engagement.

Smart Pickup & Delivery Scheduler

It is crucial to create booking systems with an easy way to choose their preferred slot time. For this, their customers can select a pickup and delivery date and time according to their convenience. Here, we also ensure no overbooking of time slots. It also has a feature that its delivery cannot occur before pickup, and it makes it simple for the admin to handle daily operations seamlessly.

Secure Online Payments via Stripe & PayPal

Laundry Masbana comes with two different payment gateways, which are trusted worldwide. We used Stripe for fast transactions and card payments, and used PayPal for instant confirmations, wallet payments, and card and bank-linked account support. It also created trust among users and made the checkout process perfect.

Personalized Admin Dashboard

Here, we designed an admin dashboard for an optimized backend. Users will use a filter for date ,type ,status, category, and detail. There is also a calendar view of scheduled pickup or delivery. You can also get different price level visibility and status updates. Users will also get automatic email notifications.

Technologies We Used

WordPress CMS

We built Laundry Masbana on the WordPress CMS because of its scalable and flexible content management. It allows admin to manage their products, various pages, user data, blog posts, and all details. It also supported third-party integrations, security enhancements, role-based access, and seamless backend workflows.

Elementor Page Builder

We used Elementor page builder to make visually engaging pages, with a responsive and modern look. It enables mobile-optimized designs, custom section templates, pixel-perfect layouts, and reusable global components. We can also keep UI consistency in all the forms, product pages, booking interfaces, and other pages.

WooCommerce & Modern Add-ons

We built this platform using WooCommerce to empower a booking ecosystem and a comprehensive eCommerce system. Our team at Digissoft Solution used advanced add-ons and personalized modules to boost functionality and also the checkout flow process that aligns with our client's business.
It also helps us in the services based on slot booking with proper date or time availability and automated email updates for confirmations, reminders, updates, and details. We can also do smooth cart and session management that helps in reducing drop-offs. It also ensured that all the bookings and physical products could run smoothly.

Tailored PHP Development

It is also imperative to use custom PHP scripting for the advanced logic needed in this project. This also allows us to create personalized fields and rules inside the checkout process. It is also used for conditional assurances for time slots, user inputs, and booking availability algorithms. This algorithm is based on user selection. We used this to activate different rules and dependencies. Here, it also enabled us to integrate hooks to change WooCommerce functions properly and customize the platform that aligns with the client's operational requirements.

JavaScript & jQuery Improvement

We at Digisoft Solution executed custom JavaScript to enhance user experience and interactivity. It allowed us to have real-time form activations, slot selection pop-ups, responsive interactions, and seamless transitions. This also ensures a smooth, fast, and smart frontend.

Stripe & PayPal SDKs

We executed Strips & PayPal SDKs to make secure payment transactions. It also manages encrypted transactions and supports region-specific rules and multiple currencies to make the payment process easy. This also allows the use of a wallet, a card, or direct payment, and also ensures secure online payments.

HTML5 & CSS3

Our experts also used CSS3 & HTML5 for modern styling practices and structuring content. It also helps to make designs compatible with cross-browser and responsive grid layouts. This is also used in tailored micro-interaction animations and lightweight CSS refinements to enhance speed, consistency, and advanced user interface.

Hosting & Server Optimization Tools

We also used optimization tools for server and hosting to reduce load time and boost performance. It is used for compressed images, next-gen formats, and modern caching layers. This is also used for CDN distribution, security hardening tools, and database optimization. It also boosts performance during high traffic times.

Testing Method

Functional Testing

We performed functional testing to ensure all functionalities work perfectly, such as product browsing, cart operations, login, and the registration process. It also checked the pickup or delivery scheduler, variation selections, email notifications, payment gateways, and order success pages.

User Experience (UX) Testing

This testing was executed to boost the customer journey, so we checked CTAs, button placements, readability, page load consistency, navigation checkout friction points, and many other details.

Checkout & Payment Testing

We must check the payment or checkout process to verify error messages, the refund process, or payment failure management. We also verified Stripe payment or PayPal sandbox transactions, which also helps in preventing duplicate payments.

Compatibility Testing

We must complete compatibility testing so our platform works efficiently on iOS or Android and other devices and various screen resolutions. We also checked its performance on various browsers such as Safari, Edge, Firefox, Chrome, and many more.

Performance & Load Testing

Our testers checked its server response time and its speed during heavy traffic times. We also checked cart and checkout load, plugin conflicts, and optimization of database queries.

Security Testing

In the security testing, we checked login security, secure payment process, and user data protection. It also helps in preventing improper access and vulnerabilities.

Admin Operations Testing

We also performed admin testing to verify status updates, order filtering, reporting, scheduling conflicts, and other details. Our experts ensure that Laundry Masbana 's admin team can easily handle all the operations efficiently.

Outcome

With our right approach, Laundry Masbana gets the best results. It delivers an automatic laundry booking experience with a seamless interface. Here, the admin has complete control over orders, service handling, and scheduling pickup or delivery dates.

  • It boosts customer experience
  • Now this platform reduces the manual efforts for delivery or pickup slots.
  • There is a 100 % automatic payment and booking process.
  • It enhances the accuracy of services because of its product variations.
  • It also boosts the online presence of the Laundry Masbana brand.

Now it fully digitalized laundry system that boosts productivity and customer experience.

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